Shipping policy

Thank you for shopping with PrimeFlick. This policy explains how we process and ship orders.

Processing time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). You will receive a confirmation email when your order is placed, and another when it ships with tracking when available.

Delivery estimates

• United States: most orders arrive within 7–14 business days after shipping.

• International: delivery usually takes 10–25 business days after shipping, depending on customs and local carriers.

These are estimates, not guarantees. Weather, carrier delays, and customs can extend delivery times.

Shipping rates

• Free standard shipping on eligible U.S. orders of $50 or more (before tax).

• Orders under $50: shipping is calculated at checkout based on destination and package weight.

Order tracking

Once your order ships, we email tracking details when the carrier provides them. Tracking may take 24–48 hours to update after the label is created.

Wrong or incomplete address

Please double-check your shipping address at checkout. We are not responsible for orders lost or delayed because of an incorrect or incomplete address. If a package is returned to us as undeliverable, we can reship it after you pay any additional shipping costs, or issue a refund for the product less outbound shipping.

Damaged packages

If your order arrives damaged, contact us within 7 days of delivery with your order number and clear photos of the package and product. We’ll help with a replacement or refund under our Return Policy.

Questions

Email us at flicker2039@gmail.com or call +1 701-367-0231.